Your Satisfaction is Our Priority
Returns
- Damaged, defective, or incorrect products can be returned within 7 days of delivery.
- To request a return, contact us at “customersupport@arhanaturalis.com“
Refunds
- Refunds are processed within 5–7 business days after receiving the returned product.
- Refunds are issued using the original payment method.
Non-Returnable Items
- Products damaged due to misuse or negligence.
- Opened items that affect hygiene (soaps, oils, or skincare products).
Exchanges
- Exchanges are allowed only for defective or incorrect items.
- Contact our support team for guidance.
Return Shipping Costs
- Return shipping charges are borne by the customer, except when the product is defective or damaged during transit.