Effective Date: 24-08-2025
Welcome to Arha Naturalis! By visiting or using our website, you agree to the terms outlined below. Please read carefully before placing any orders.
1. About Us
Arha Naturalis is an online store specialising in natural soaps, herbal oils, and herbal wellness products. Our goal is to provide high-quality, safe, and effective products for your everyday wellness.
2. Acceptance of Terms
By accessing or shopping on our website, you agree to be legally bound by these Terms & Conditions and any future updates. If you don’t agree, please do not use our site.
3. Products and Descriptions
- We aim to display all products, descriptions, images, and prices as accurately as possible.
- Product colours or textures may vary slightly due to monitor settings.
- All prices are subject to change without prior notice.
- Our products are natural and herbal, intended for general wellness purposes. They are not medical treatments, and results may vary by individual.
4. Orders and Payment
- Orders are confirmed only after successful payment.
- We accept payments via UPI, Credit/Debit Cards, Net Banking, and PayPal.
- You must provide accurate billing and shipping information to ensure timely delivery.
5. Shipping and Delivery
- Orders are usually processed within 1–3 business days.
- Standard delivery: 4–7 business days.
- Express delivery: 2–4 business days.
- Shipping charges are calculated at checkout.
- Delivery times may vary depending on your location or unforeseen events.
6. Returns, Refunds, and Exchanges
- Damaged, defective, or incorrect products can be returned within 7 days of delivery.
- Refunds are processed within 5–7 business days via the original payment method.
- Return shipping costs are borne by the customer, except in cases of damage or defect.
- Exchanges are allowed for defective or incorrect items only.
7. Limitation of Liability
- Arha Naturalis is not liable for any direct, indirect, or incidental loss resulting from using our website or products.
- Customers must read ingredient lists carefully to avoid allergic reactions.
8. Intellectual Property
- All content, including images, text, and product descriptions, is owned by Arha Naturalis and cannot be copied or used without permission.
9. Modifications
- We may update these Terms & Conditions at any time.
- Continued use of the website signifies acceptance of any changes.
10. Contact Us
If you have questions regarding these Terms & Conditions, please contact us at:
Email: customersupport@arhanaturalis.com
Phone/WhatsApp: 99597 32766